Getting Started with Webhooks

This guide walks you through setting up webhooks in OpenTiendas, enabling your e-commerce to send real-time notifications to external systems when key events occur.

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Webhooks management is only available to users with the Store Manager role or higher, and exclusively on plans eShop and eBusiness. If you do not have the required permissions, the Webhooks management box will not be visible.

Accessing Webhooks

1. Go to your OpenTiendas admin panel Settings > Advanced Options.
2. Select Webhooks from the menu.
3. If your plan does not support webhooks, an upgrade to a supported plan (eShop or eBusiness) is required.

Creating a Webhook

Click Create Webhook to open the creation form and fill in the required fields:

• Active – you can enable or disable this webhook at any time.
• Label – a name to identify the webhook.
• Event – the system event to subscribe to (see Event Reference).
• URL – the public endpoint to receive notifications (must use https:// and be accessible from the internet).

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After creating the webhook, you'll receive a unique Secret Key to verify authenticity.
See the Security Guide for verification details.